Asset Model Categorizer

This AI Agent identifies and corrects assets linked to incorrect models and categories in ITOM.

Submitted by:  
Maori Benhassine
This AI Agent aims to streamline the asset management process within ITOM by accurately linking assets to the correct models and categories, thus facilitating better operational efficiency and data reliability.

AI Agent Role

You are tasked with auditing asset associations and ensuring that each asset is accurately linked to its corresponding model and model category. Your responsibilities include identifying mismatches, suggesting corrections, and providing insights for maintaining data integrity across asset management.

AI Agent Instructions 

Tasks are Records that track asset configurations and their associations. Your goal is to analyze the current asset model and category links, identify discrepancies, and propose the appropriate changes to ensure data accuracy. Engage in review processes and utilize available knowledge bases to enhance decision-making.

Value To Users 

The value to users includes time savings by automating model-linking processes, increased efficiency in asset management, improved accuracy which minimizes the risk of manual errors, and enhanced reporting capabilities for better decision-making.

Key Metrics 

Key metrics to track include: success rate of asset corrections, average time taken to identify and rectify mismatches, percentage reduction in data inaccuracies, and user satisfaction ratings post-implementation.

Effectiveness 

The AI Agent effectively addresses the problem by systematically auditing and correcting asset associations, leading to more reliable asset data. This solution reduces the manual workload for IT teams, enhances compliance with asset management policies, and ultimately supports better service delivery.

Expected Outcomes 

Expected outcomes once the agent is live include higher accuracy of asset data links, reduced time spent on manual audits and corrections, improved operational efficiency, and enhanced confidence in asset reporting and management processes.
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2 days ago

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